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Privacy Policy

A START IN LIFE

TERMS & CONDITIONS: REFUND POLICY

This policy applies to online donations made through our website www.astartinlife.org.au

Should you change your mind we will happily refund your donation or cancel your pledge, as follows:

  1. You must notify us within seven (7) days via email or mail and indicate the reason for wanting a refund.  We will make the refund within seven (7) days of receiving your request.
  2. If you have made a regular pledge, you can cancel at any time. You must notify us via email or mail stating the date you wish to cancel the pledge and the effective date of cancellation. While an explanation is not required, it would be helpful to us if you could state a reason for wanting to cancel your pledge.

Notify us at:

Donor Support

A Start in Life

PO Box 20606

World Square NSW 2002

Or email support@astartinlife.org.au

 

PRIVACY STATEMENT

Our Commitment to you

A Start in Life respects your privacy and we are committed to the protection of your personal information. As such, the information we collect from you is strictly confidential.

What information is collected?

A Start in Life collects personal information that you provide us for a nominated purpose. This information may include name, address, telephone numbers, membership name, email address and bank/credit card details.

How the information is used

Uses of personal information by A Start in Life may include sending you an email newsletter, appeal, processing an online donation, setting up a direct debit, and following up enquiries that you may have made through the website.

Credit Card Security

Donations you make to A Start in Life using our online donation form are secured through Westpac PayWay. Our donation page is encrypted, which means your personal information, including credit card number, name and address cannot be viewed by a third party. We do not store your credit card or bank account details once the direct debit has been set up.

Changing your personal information

Where appropriate, you can always request details of your personal information and can update, change or correct it at any time. You can do this by calling (02) 9264 3017, emailing support@astartinlife.org.au or writing to us at PO Box 20606, World Square. NSW 2002.

If you have any questions regarding the Privacy Policy or would like more information about the way we manage your personal information, please contact us on (02) 9264 3017.



All information, text, graphics, photographs, files, audio and video content on this web site are Copyright © A Start in Life. The content is protected by Australian and International copyright and trademark laws.

Content must not be modified, copied, reproduced, or republished except with the written authorisation of A Start in Life.

Copyright © Copyright A Start in Life 2012 All rights reserved.

All information appearing on this site is for general information only and does not constitute an offer or intention to enter into a legally binding contract.

The services offered on this site are available to approved applicants and are bound by the laws of Australia.

All information can be changed without notice. Whilst we have taken care in producing and or providing the information on this site, we cannot guarantee the accuracy of the information.

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